Job Application - Gracemore LLC

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Human Resources Manager & Financial Services Coordinator

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People. Performance. Possibilities. These words describe the focus of our Human Resources. We are currently seeking the right person to join our team as our Human Resources Manager & Financial Services Coordinator.

The Human Resources Manager (HRM) serves as an advisor to the management team on Human Resource related issues. A successful HRM will act as an employee champion and change agent. The HRM will assess and anticipate HR-related needs. The HRM formulates partnerships across the HR function to deliver value added service to management and employees that reflect the business objectives of the organization.


The Financial Services Coordinator is responsible for the timely input and maintenance of information within the accounting systems at the facility.  This position is directly involved in the maintenance of trust accounting records, census information, insurance verification, obtaining prior authorizations, Medicaid application and re-certifications, provide support for Medicare and/or Medicaid, resident trust statements and issuing ABNs.  This position is the primary individual responsible for the timely collection of accounts receivable from private payor sources. 


Location: Brunswick, GA

RESPONSIBILITIES (not all inclusive):

  • Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations
  • Monitors employee counseling, disciplinary actions, and performance improvement plans; oversees involuntary termination procedures; and approves employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations
  • Works closely with management and employees to improve work relationships, build morale, increase productivity and retention
  • Provides HR Policy guidance and interpretation
  • Identify training needs for business units and individual executive coaching needs
  • Participate in evaluation and monitoring of success of training programs. Follow-up to ensure training objectives are met
  •  Represents organization in legal proceedings, unemployment hearings and workers' compensation settlements, as needed
  • Analyzes trends in turnover, hiring, promotions, separations, and grievances to determine support or action needed to adjust unfavorable trends
  • Manages and oversees the new hire and onboarding process
  • Assist employees with return to work from Leaves of Absence or Workers' Comp by performing tasks such as meeting with employees, completing paperwork, etc.
  • This person will also provide ongoing education on organizational policies and procedures as they relate to the applicable employment laws and state statutes in addition to providing focused classroom training on topics such as: Leadership Development; Diversity; Harassment, FMLA, FLSA, Performance Management, and other HR benefits, services and programs as applicable
  •  Works closely with the Administrator to process payroll in a timely manner

KNOWLEDGE & SKILLS:

  • Must be customer service oriented
  • Strong conflict management skills
  • Strong interpersonal and negotiation skills
  • Excellent verbal and written communication skills
  • Ability to develop strong trusting relationships in order to gain support and achieve results.
  • Manage multiple conflicting priorities
  • Be flexible and available to interact with employees at all levels
  • Be self-directed and motivated
  • Strong communication and teaming/interpersonal skills; strong leadership capabilities, and ability to initiate and maintain cross-functional team relationships
  • Ability to act independently and quickly solve problems and make decisions  
  • Solid organizational skills, including the ability to accomplish demanding timeline objectives, multi-task on assignments and be comfortable with change and continuous improvement
  • Ability to maintain attendance to support required quality and quantity of work
  • Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)

BASIC QUALIFICATIONS:

·         Minimum of two years’ experience in Human Resources is strongly preferred

  • Positive attitude, ethics, and values which support company values and a healthy, high-performance culture
  • Ability to use Microsoft software (Excel, Word, PowerPoint, Outlook)
  • Experience using Kronos timekeeping software is a plus
  • Knowledge of administrative and clerical procedures
  • High school diploma or G.E.D. requires; college degree preferred or equivalent relevant experience
  • Working knowledge of multiple human resource disciplines including compensation practices, organizational diagnosis, employee relations, diversity, performance management, federal and state respective employment laws
  • Relevant industry experience a plus

REQUIREMENTS:

·         Must meet all health requirements, including TB and drug screen

·         Must pass a criminal background check

 

Our focus on high-quality results creates a challenging, fast-paced and rewarding environment. We offer a comprehensive benefits package with a variety of options to meet your health care needs that include:

  • Paid Time Off (PTO)
  • Health, Dental, and Vision Insurance
  • Prescription Coverage
  • Company Paid Life Insurance
  • Short- and Long-Term Disability
  • Continuing Education and Tuition Reimbursement
  • 401(k) Retirement Plan with employer matching
  • Personal and Family Medical Leave

EOE / AA / M / F / D / V Drug-Free Workplace